Watch and reference what global citizens watch. Nielsen's research found 57% of adults aged 18 to 34 spend 11 hours a day on interactive social media. Trendwatching.com noted the Lisboeta hotel in Macau, China, and pop-up stores in New York City and Hollywood were using characters from a Japanese app in their decors. Emojis and other social media and app icons now join Disney characters as multi-format global presenters, especially in venues that attract tourists from around the world.
Since potential customers already are watching something on their smartphones, they are a captive audience for anything, such as merchandise, food, films, and concerts, associated with what they are seeing right in their hands.
The AFLAC insurance company has combined the traditional advertising art of creating recognizable characters, like Tony the Tiger, to connect customers to their brands with emojis from apps and social media. Working with the medical tech firm, Sproutel, AFLAC turned its recognizable duck into a companion for hospitalized children. Kids receiving chemotherapy can hook up their free ducks to IVs that demonstrate how that process works. In addition, when kids tap their ducks' chests with emoji discs, ducks act out feelings to show the medical staff and visitors if they are sad, happy, or about to cry or throw up.
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